Shipping Policy
Shipping Policy
Thank you for shopping with Bluish Mist. We want your shopping experience to feel easy, clear, and worry-free.
Below you’ll find our shipping time, shipping fees, tracking information, customs duties, and return basics.
SHIPPING AT A GLANCE
Standard Shipping: $6.99 USD for orders under $69
Free Shipping: Orders over $69
Order Processing Time: 1–3 business days
Estimated Delivery Time: 7–12 business days after shipment
Returns: Within 30 days of delivery
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Order Processing Time
Most orders are processed within 1–3 business days after payment is confirmed.
Processing time includes order verification, quality checks, packing, and preparation for shipment.
Please note that processing time may be slightly longer during holidays, sales events, peak seasons, or when an item is in high demand.
Business days do not include weekends or public holidays.
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Estimated Delivery Time
After your order has been processed and shipped, standard delivery usually takes 7–12 business days.
Estimated delivery times may vary depending on your destination, customs clearance, local carrier service, weather conditions, holidays, or other circumstances beyond our control.
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Shipping Fees
Standard Shipping: $6.99 USD for orders under $69
Free Shipping: Orders over $69
The final shipping cost will be shown at checkout before you complete your order.
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Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Tracking information may take 24–72 hours to update after shipment. During holidays, sales events, or busy shipping periods, tracking updates may take a little longer.
If your tracking information has not updated for several days, please contact us at:
Please include your order number and the email address used at checkout so we can assist you faster.
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Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully check your shipping address, phone number, email address, and postal code before placing your order.
Bluish Mist is not responsible for delivery delays, failed delivery, lost packages, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to help, but changes may not be possible once the order has been processed or shipped.
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Customs, Duties & Taxes
For eligible orders, the price you pay at checkout is the final price for your order. Applicable customs duties and import taxes are covered or included where required, so you should not be asked to pay additional customs duties or import taxes upon delivery.
No hidden fees. No surprise charges.
International shipments may still go through customs clearance before delivery. This is a normal part of the international shipping process and may occasionally cause delivery delays.
If you are unexpectedly asked to pay additional customs duties or import taxes after placing your order, please contact us before making any payment.
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Delayed, Lost, or Delivered Packages
If your package is delayed, please check the tracking information first. Delays may happen due to customs clearance, local carrier issues, weather conditions, holidays, or other circumstances beyond our control.
If your package has not arrived after the estimated delivery window, please contact us at:
If your tracking information shows that your package was delivered but you have not received it, please check your mailbox, front door, porch, building mailroom, reception area, neighbors, household members, or building staff first.
You may also contact your local carrier for delivery details.
If you still cannot locate the package, please contact us and we will do our best to assist you.
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Returns
We accept returns within 30 days of delivery.
Items must be unused, undamaged, and returned in their original packaging.
Final sale items are not eligible for return or exchange.
Before returning an item, please contact us first so our customer service team can provide return instructions.
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Contact Us
If you have any questions about shipping or delivery, please contact us at:
We usually respond within 1–2 business days.